One big game changer

Air New Zealand’s new Boeing 777-3ER is reviewed by industry publication NYCAviation reporter Jeremy Dwyer-Lindgren who takes a detailed tour on board “one of the biggest game changers to hit the commercial aviation industry in quite some time.” “Unlike many airlines, which tend to only renovate their first or business class level products, Air New Zealand started their renovation process with the economy class and then worked forward. Additionally, and arguably most importantly, Air New Zealand sought (successfully I might add) to act on a ‘new’ philosophy of consumer/customer appreciation that appreciates everyone on board the aircraft.” Dwyer-Lindgren also discovers the chief change, the airline’s much touted SkyCouch; the introduction of induction ovens for “steak the way you like it” or “eggs with real toast for breakfast”; USB/iPhone/traditional power ports in every seat; revamped lavatories with infrared faucets, new 1.6” IFE screens; YouTube inflight; and story time for children in the rear galley.